JMV Enterprises – Shipping Policy

At JMV Gift Mart, a unit of JMV Enterprises, we are committed to delivering your orders in a timely and efficient manner. Please read our Shipping Policy to understand how we handle shipping and delivery of your purchases.

1. Processing Time

1.1 Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Estimates

2.1 Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. The cost depends on the shipping method you choose and the destination of your order.

2.2 Shipping Options:

  • Standard Shipping: Estimated delivery time is 5-7 business days.
  • Expedited Shipping: Estimated delivery time is 2-3 business days.
  • Overnight Shipping: Orders placed by [cut-off time] will be delivered the next business day.

3. Delivery Locations

3.1 Domestic Shipping: We ship to addresses within India. We do not ship to P.O. Boxes or APO/FPO addresses.

3.2 International Shipping: Currently, we do not offer international shipping.

4. Order Tracking

4.1 Tracking Information: Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track the status of your shipment on the carrier’s website.

5. Shipping Delays

5.1 Delays: Occasionally, there may be delays due to unforeseen circumstances such as weather conditions, customs processing, or carrier delays. We are not responsible for shipping delays caused by the carrier or other external factors.

6. Shipping Address

6.1 Address Accuracy: Please ensure that the shipping address you provide is correct and complete. JMV Gift Mart is not responsible for orders shipped to an incorrect address provided by the customer.

7. Damaged or Lost Shipments

7.1 Damaged Items: If your order arrives damaged, please contact us immediately at support@jmvgiftmart.com with your order number and photos of the damaged items. We will evaluate the issue and work to resolve it promptly.

7.2 Lost Items: If you suspect your shipment is lost, please contact us at support@jmvgiftmart.com. We will initiate an investigation with the carrier and keep you informed throughout the process.

8. Returns and Exchanges

8.1 Return Policy: For information on returns and exchanges, please refer to our Return Policy.

9. Contact Us

If you have any questions about our Shipping Policy, please contact us:

  • Email: support@jmvgiftmart.com
  • Phone: +91 95999 13215

Thank you for shopping with JMV Gift Mart. We appreciate your business and are committed to providing you with a seamless shopping experience.